Return Policy

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Our returns policy is in addition to your rights under the Australian Consumer Law, as we want you to be satisfied with your purchase.

We will accept returns and provide you with a refund, exchange or repair where the product is:

  • Faulty or is not of acceptable quality, or
  • Significantly different to those shown or described to you, or
  • Not fit for its intended purpose, or
  • Unsafe.

Where an item is eligible for a refund of this kind, we will refund the price of the item as well as any associated shipping costs to your original payment method.

Online orders must be returned by mail only. Return delivery address details will be shared as your return is processed.

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